Updated details for Passports, Tickets, Vouchers and Wristbands
WinterStorm Rock Weekender
Updated 22nd November 2021
Unlike most years an indoor check in has been set up to is required for Proof of Vaccination before accessing the hall and we have decided to do this offsite in a building opposite the venue to avoid ticketholders queuing in the rain. The building known as The Cabin is only 25 metres from the Concert Hall and will be signposted.
There will be a number of tables for checking in and we do ask that you arrive as early as possible to allow the checking in to be staggered and move smoothly.
We have a limited number of pre booked timeslots available from 10am until 6pm on the Friday and you can reserve a half hour slot by emailing us below and one table will be reserved for "fast track" - please ensure that you arrive within the time slot.
Check in will be moved to the side entrance of the Concert Hall and all of the same processes will be followed as below;
On arrival at Check In
The main entrance and exit for this year will be around the side of the Concert Hall opposite the check in building. This provides us with more space, double doors for in and out flows and space for checking in guests.
As a rule for the weekend when using any doors please STAY LEFT!
There will be NO ADMISSION for anyone without a passport checked wrist band.
WinterStorm Rock Weekender
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WinterStorm is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
WinterStorm may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19th June 2018
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and offline.
As a business we collect data for a number of sources, but our data policy applies to all of the following including personal data collected at reception, check in, exhibitions, on and off-line competitions, guest questionnaires, online bookings, online communications, digital newsletter sign ups from websites and social media, shared promotions with partners and others not listed.
We confirm that unless specific consent is given by the user the information shared will not be stored beyond the purpose intended. If specific consent is given to use the information collected it will be stored securely and digitally encrypted and password protected.
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• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected] or by clicking unsubscribe where available.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting only if you specifically consent to us that you wish this to happen.
We undertake that third parties will only include businesses that support our business and your stay such as travel providers, visitor attractions, event providers and others directly related to our business offering.
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We may collect the following information on a consent only basis:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
The majority of the information we gather is required for contractual and legal purposes and to allow us to offer products and services as purchased.
When consent is given to sue the information for marketing and communication purposes it is used for the following reasons:
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you using your provided email address for market research purposes.
Your information will never be shared with any third parties and at all times you have the right to unsubscribe permanently from our database with a simple click of the unsubscribe information at which time your details will be deleted form the mailing lists and removed from the database permanently with no archived records retained.
WinterStorm Rock Weekender
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WinterStorm Rock Weekender
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